Patient calls, scheduling, transcription, and charting — handled by skilled virtual staff, fully integrated with your team and your EHR.
Everything your front desk does — handled by trained virtual staff who know your EHR, your protocols, and your patients.
Every patient call answered promptly — appointment requests, insurance questions, referral follow-ups, and general inquiries.
Appointments booked, confirmed, and rescheduled directly in your EHR — no double-entry, no missed slots.
Accurate clinical transcription delivered within turnaround SLAs, integrated directly into your documentation workflow.
Chart prep, encounter summaries, and post-visit documentation handled so providers can focus on patient care.
Real-time eligibility checks before every encounter — co-pays, deductibles, and prior authorization requirements confirmed upfront.
Monthly performance reviews tracking call response times, patient satisfaction, scheduling accuracy, and admin efficiency.
A full-time front desk employee costs $35K–$50K/year before benefits and turnover costs. REL1EF's virtual team delivers better coverage at a fraction of the price.
Four steps from first call to fully operational virtual front office.
Start with the free A/R recovery trial to see our work firsthand — or contact us directly about virtual front office services.
See how much more your practice could earn with REL1EF handling billing, OON negotiation, and A/R recovery.
Select your specialty and billing situation